Spring Student Loan Webinar Series to Educate Borrowers

March 6, 2026

Learn About Important Changes to Federal Student Loan Programs and Know Your Rights as a Borrower in DC.


If you are a District resident with federal or private student loans, you have rights under DC’s Student Loan Borrower Bill of Rights. Join the Spring student loan webinar series to learn about your rights and hear updates on upcoming changes to the federal student loan program to help navigate your student loan repayment.

The Office of the Attorney General (OAG) and the Department of Insurance, Securities and Banking (DISB) will be hosting a webinar series this Spring on a variety of student loan topics. Each session will include practical guidance and time for Q&A. Tune in to one or all of the webinars and please share the events with other borrowers.

Spring Student Loan Webinar Events:

  • Struggling with Student Loan Repayment or Default? Explore Your Options.
    Thursday, March 19 at 12pm-12:45pm | Register
     

  • Are You a Parent Plus Borrower? Learn About Changes to Student Loan Forgiveness.
    Wednesday, March 25 at 12pm-12:45pm | Register
     

  • Government or nonprofit employee? Learn about updates to the Public Service Loan Forgiveness (PSLF) program and Income Drive Repayment (IDR) plans.
    Wednesday, April 1 at 12pm-12:45pm | Register
     

  • Know Your Rights Under DC's Student Loan Borrower Bill of Rights and the Fair Credit Reporting Act.
    Wednesday, April 8 at 12pm-12:45pm | Register

If you don’t have time to attend the webinar, check out a summary of your rights below.

Know Your Rights Under the District’s Student Loan Borrower Bill of Rights 

As a borrower, you are entitled to:

  • Complete, accurate, and prompt information from student loan lenders and servicers.

  • Accessible and fair customer service.

  • Transparent pricing and terms.

  • Timely and accurate payment processing.

  • Correct credit reporting.

  • Receive an acknowledgement to any written communication to a student loan servicer within 10 business days.

  • Receive a response, including appropriate corrective action, from a student loan servicer within 30 business days (or 45 days if the servicer provides an explanation as to why they need more time).

If your student loan servicer is violating any of your rights, report it to OAG and DISB by:

RESOURCESThe Advoc8teDC OAGComment