Job Alert | Part-Time Front Desk Assistant - $18.40 - $20 /hour
Reports To: Director of Operations
Schedule: Fall/Winter/Spring: weekday; evening and Saturday; daytime availability; Summer: weekday (only); daytime & evening availability
POSITION SUMMARY
The Front Desk Assistant (FDA) is the primary point of contact for visitors, students, and faculty, ensuring seamless program operations at The VIVA School. This role requires exceptional communication, a welcoming demeanor, and a solid understanding of the organization’s protocols. By providing top-tier customer service and administrative support, the FDA plays an integral part in fulfilling our mission and creating a positive experience for everyone who walks through our doors.
RESPONSIBILITIES
Responsibilities include but are not limited to:
Greet and direct guests, answer and forward phone calls, operate the door-release system, and maintain a clean, welcoming lobby.
Provide accurate details on schedules, programs, and events; reference and communicate studio/office reservations; reinforce code of conduct policies as needed.
Update and store daily sign-in sheets, record attendance in the student management system (SMS), handle data entry, print class materials, process cash payments, and coordinate inventory needs.
Complete Daily Studio Occupancy Checklist, assist with set-up of class equipment, address minor injuries, help distribute student medications (when requested), and support efficient student dismissal.
Partner with staff, faculty, and management to implement policies, ensure smooth operations, and address internal inquiries or concerns.