WANTED | Full-Time Computer Repair Technician - $13 to $16/hour

Computer Repair Technician (ALEXANDRIA)

compensation: $13 - $16 Per Hour 
employment type: full-time 

Computer Repair Service in Alexanis is looking for a Repair Techniaicn. 
Please Read Before you apply ! 

Position Details:  
Serves customers by diagnosing, troubleshooting, and repairing devices while ensuring customer satisfaction. PC and MAC Knowledge. 

Tasks and Responsibilities:
– Diagnose, troubleshoot and repair devices
– Provide recommendations for problem resolution
– Explain complex technical issues to customers in a non-technical, simple to understand manner
– Provide repair and replacement estimates to customers
– Ensure that all repairs meet or exceed our quality standards
– Greet customers in a friendly manner and maintain a positive work environment
– Answer phone calls to the store with a professional, courteous and friendly demeanor
– Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations
– Keep track of all devices and inventory while safeguarding all store stock
– Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair
– Maintain the cleanliness and professional appearance of the store

Basic Qualifications :  
- Outstanding customer service skills
- Excellent technical, problem solving, and analytical skills
- Exceptional organizational skills
- Strong written and oral communication skills
- Proficient in Microsoft Office
- Work well in team environment
- Ability to work flexible hours, including weekends and holidays
- High school diploma or GED

Preferred Qualifications :  
- A+ Certification
- Experience repairing electronics, smartphones, PC/MACs, and game consoles
- Technical degree or certification in Electronics or Consumer Electronics
- Previous experience working at retail electronics store