Part-Time Visitor Services Assistant - $18/hour
Tudor Place Historic House & Garden, a 5 ½-acre historic estate located in the Georgetown neighborhood of Washington, DC, is seeking a Visitor Services Assistant. This position is responsible for ensuring a positive visitor experience by operating the Visitor Center, including the Museum Shop. The Visitor Services Assistant assists with the implementation of activities and programs that provide visitors and guests with a pleasant and enriching experience at Tudor Place. The ideal candidate will understand hospitality in a museum setting and be eager to share the stories of the site.
WORK SCHEDULE
Saturday and Sundays, plus some weekday shifts
Responsibilities
Visitor Center & Museum Shop
Open and close Visitor Center; coordinate site procedures for public hours
Work in the Visitor Center; greet visitors and provide a general orientation to the site; assist visitors
Promote programs and events to visitors
Register and receive payment from visitors for tours; sell Museum Shop merchandise
Answer telephone and direct calls as needed; maintain shared phone and email mailboxes
Maintain an orderly, attractive and welcoming Visitor Center, including restocking shelves, ordering supplies and light cleaning tasks
Assist with product selection and ordering for Museum Shop
Assist with monitoring and restocking Museum Shop inventory in store and online
Process, pack and ship Museum Shop purchases made online and by phone
Other duties as assigned
Tours & Programs
Lead public and group tours of historic house and garden for public and group tours
Aid volunteer docents with tour groups
Process registrations and payments for education programs through Altru database
Assist with special programs, some of which may occur on holidays and after regular work hours