The Advoc8te was riding on fumes and had no choice but to pop in at the newly rebranded Crown gas station (formerly Chevron) on MLK and MalcolmX. Despite the recent exterior improvments (more lighting and new paint) nothing has changed. I was harrassed before I even got out of my car with numerous requests to pump my gas. I declined many times yet the harassament continued - in front of a gas station employee no less. The credit card reader at pump 7 wasn't working so I had to go inside to pay for my gas (of course I wasn't offered a receipt). The nozzle at pump 7 was also broken, letting me pump gas for about 2 seconds at a time, so trying to pump $10 worth of gas was a futile exercise in patience. Of course, the entire time I was trying to pump my gas I had to keep fielding requests to pump it for me, for a small fee of course.
I really need to make sure I don't get low on gas again and have to use that gas station. Gas is expensive enough as it is, no need to add the 'drama surcharge' everytime I need some unleaded.
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http://www.examiner.com/x-13507-Congress-Heights-Community-Examiner
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2 Comments:
Its time to send complaints to Crown. At some point the owner will realize we are not playing. I'll draft a letter Monday.
Yep. Stick it to them and this time come out hard. Come at them with letters from several people, ANC members, and whoever in the city government you can (public safety, law enforcement, commerce "dept", council member's office.) Maybe even some Dept of Homeland Security person (since they may have a appointed some type of neighborhood liason, or someone who is keeping an eye out for DHS employee safety in the ward.) Another person/people who might be eager to speak up, are the owner and developer of that disappointing small office building that is maybe coming in across the street. They just got issued that parking waiver, and might be apt to throw their weight around to placate the nearby residents they are going to inconvenience (plus its in their future tenants interests, and it affects their real estate value as well.) Send them Chevon's correspondence as well
Maybe get in touch with Crown, requesting a designated liaison/point-man for fielding and resolving problems, then dump all those letters on him/her.
Give them an out to gain some face too -- i.e. tell them the neighborhood is looking for a partner to turn that gas station around, that you want a station deserving of wearing their company's name. Its more work for them to hold the owner's hand than to just cancel the contract, but it may be worth the PR for them.
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